Welcome to Zagga
Zagga (Australian Credit Licence 490904) is a fully-licensed Australian marketplace lender who has teamed up with TWT Property to offer buyers of new TWT properties a fast, simple and flexible alternative to traditional borrowing channels. Our flexible lending criteria, coupled with larger loan sizes, means we can help more borrowers. Fast.
Introducing the Zagga Link Loan
Buying a new property is exciting but everyone’s financial situation is different. You may have cash tied up in other property or investments and just can’t get your cash flow to meet your requirements now.
This is where Zagga’s Link Loan comes in. Available exclusively to buyers of new TWT properties, this short-term, bridging loan can provide that much needed solution for those who may need an alternative financing option to help them settle on that new property.
Fill in your details and we’ll be in touch.
Why the Zagga Link Loan?
From 4.45% p.a.* Comparison Rate 4.698% p.a.^
* for qualifying applicants, T&C’s apply
|Minimum loan amount||$250,000|
|Maximum loan amount||$1,500,000|
|Term||12 months (plus a further 12 months subject to approval)|
|Interest rate||Fixed for 12 months. This rate is renewed if the loan is extended for a further 12 months|
|Interest payments||In Year 1: 12 months’ interest capitalised to the loan at settlement
In Year 2: 6 months’ interest capitalised up-front for each 6-month period
|Principal repayments||Allowed, but in first year, 12 months’ interest is non-refundable and, in year 2, 6 months’ interest is not refundable for each 6-month period, and is calculated at the full principal drawdown (repayments don’t reduce the interest payable)|
|Loan to Value Ratio||Up to 75% of the assessed value of the property for qualifying applicants|
|Legal Fee||$1,500 + disbursements|
|Monthly Account Keeping Fee||$10 per month|
|Mortgage Discharge Fee||$400 paid when the loan is discharged and closed|
|Platform Fee||0.50% on full loan amount including capitalised interest|
Who can I speak to if I am experiencing financial hardship?
We understand that at times, our Borrowers may experience financial difficulty and require temporary financial assistance. This may be related to unemployment, unexpected illness, natural disasters or a relationship breakdown.
Where you feel you may not be able to meet the regular repayments on your regulated loan*, or some other financial obligation under your regulated mortgage contract, please contact us using one of the channels below to see how we can work together towards a solution for you:
- send an email to email@example.com
- call us on 1300 192 442 from Australia, or +61 2 9290 8543 from overseas (9am to 5pm Mondays to Friday, Sydney time, except public holidays.
- write to us at GPO Box 4505, Sydney NSW 2001.
*these are home loans governed by the National Credit Code.
How do I lodge a complaint?
Your satisfaction is of utmost importance to us so if you have a complaint about any part of our service, we would like to talk to you so we can try to fix the problem. There are a few ways you can lodge your complaint:
- send us an email
- call us on 1300 192 442 from Australia, or +61 2 9290 8543 from overseas (9am to 5pm Monday to Friday, Sydney time, except public holidays)
- write to the Complaints Officer at GPO Box 4505, Sydney NSW 2001.
If you are a Borrower and we are unable to agree on how to resolve your issue, you can contact the Australian Financial Complaints Authority (AFCA), the dispute resolution scheme for financial service, using one of the following contact channels:
- send an email to firstname.lastname@example.org
- call on 1800 931 678
- write to Australian Financial Complaints Authority at GPO Box 3, Melbourne VIC 3001
- or visit their website at afca.org.au.
You can quote Zagga Market's AFCA membership number - 38810.
Target Market Determinations (TMD)
A Target Market Determination is a document which describes who a product is appropriate for (target market), and any conditions around how the product can be distributed to customers.
It also describes the events or circumstances where we may need to review the Target Market Determination for a financial product.
We’re required to have Target Market Determinations under the Design and Distribution Obligations under Pt 7.8A of the Corporations Act 2001 (Cth).
This is to make sure we’re keeping customers at the centre of our approach to the design and distribution of our financial products.
Click here to view our current Target Market Determination.
Click Apply now to access the Zagga Link Loan and open the door to a fast, simple and flexible alternative to traditional borrowing channels.